
Just as with any successful Six Sigma project, the Control phase
of our DMAIC-Search™ process is focused on maintaining the
positive results gained from a successfully concluded search
effort. As a result, our involvement with the chosen candidate
and client doesn’t end with the completion of the search
process. We believe in helping both parties achieve a smooth
transition. We take the time during the first several months to
monitor the new employee’s progress and the client’s
satisfaction. By identifying potential issues early, we can help
drive resolution quickly and ensure satisfaction of both the
client and newly hired candidate.
Because we believe in developing a long-term partnership with
our clients, we are focused on the continuous improvement of our
DMAIC-Search™ process. At the conclusion of our efforts we seek
written feedback from both candidates and the client. This
candid feedback helps us to continually upgrade our services and
ensure client and candidate satisfaction.
We are so confident that our DMAIC-Search™ process will yield a
suitable match between candidate and client that we back it with
a replacement service guarantee.
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